Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- phone us on 01772 683420, Monday to Friday from 8.00am to 6.30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8.00am to 6.30pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment in the next 7 days:
- use our online Patient Access system
- phone us on 01772 683420, Monday to Friday from 8.00am to 6.30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8.00am to 6.30pm
- use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
If you feel your problem is an urgent one, if you request a home visit, or are unsure of your needs, we will ask our Nurse Practitioner to contact you, usually by phone, to decide the best course of action.
This may simply be advice; it may mean a consultation with her or a doctor, or even direct admission to hospital if appropriate.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system – Patient Access
- phone us on 01772 683420, Monday to Friday from 8.00am to 6.30pm
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
Please make requests for non-urgent home visits for the house-bound before 10am.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Extended Access
The Fylde Coast NHS is committed to improving access to primary care services. This includes making appointments available at times that are convenient to patients.
Both face-to-face and virtual evening and weekend appointments are available with GPs, practice nurses and other healthcare professionals for routine pre-booked services.
If you:
- find it difficult to attend an appointment during the working day;
- are a busy parent with small children;
- or rely on working carers to take you to appointments;
then this service is here to support you.
Appointment Times
(Opening hours may be subject to change)