Prescriptions

Ordering repeat prescriptions

If you are receiving regular treatment you can obtain your repeat prescription without seeing the doctor. You may, however, be asked to see the doctor on occasion to ensure everything is as it should be.

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • telephone 01772 683420 between 11am to 3pm
  • bring the paper form to the surgery, Monday to Friday from 8.30am to 6.30pm

We do not take repeat prescription requests over email.

Collecting your prescription

Please allow 48 hours (two working days) for your prescription to be prepared. You can check on the status of your prescription by telephoning 01772 683420 between 11am to 3pm.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Prescriptions (per item): £9.90
12-month pre-payment certificate (PPC): £114.50
3-month PPC: £32.05

If you have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a pre-payment certificate (PPC).

There are extensive exemption and remission arrangements in place to protect those who may not be able to pay NHS prescription charges.

PPC telephone advice and order line: 0845 850 0030.

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.